GameStop - 7815 - Shoppes at Mall Drive

I don't normally go to this chain. Seriously can't recall the last time I was in one. Many bad experiences. But this store is really good!!! Awesome friendly helpful staff and lots of good physical older games !! Great selection!!

The customer service we received at this GameStop today was amazing! The employee who helped us was very knowledgeable about their products, and she was able to answer all our questions in detail. She was friendly, eager to help us, and great at communicating with my son.

Great customer service.. Staff always very helpful and make every effort to remember details for example (I think his name is Frank) remembered that I was there getting gaming cards for my nephew. He also made mention of the points I had that I could use towards other merchandise... The savings and interaction alone are definitely worth the visit.. Definitely will return, especially since the location is right up the street from my office..😁

Three people on Saturday December 6th manager two other employees around 4pm. Held up the line to do tcg card submission while on the clock store busy and a line behind me then when I finally get talked to it was attitude from the guy that was turning in a card employee to tell me if I have everything for my trade. Just got console clean professionally and he dismissed me and rude then stated my system might be infested possibly because I was of color. It was rude made no rational sense went to another gamestop got the trade done with no rudness so never will come back and screw every employee there and they need to be fired indefinitely. Will never go back and hope place get restructured.

Hello! I wanted to take a second to thank Olivia for selling me an Xbox series X today and being very helpful with my trade-in. She was polite, professional, knowledgeable, and was able to check out 2 other customers and answer phone calls while providing my service. She provided a great first impression to me with this store!