GameStop - 7786 - Meadow Brook Center Boston

The employees are so kind and helpful. I’ve been around 5 times now in the past few months and have always had positive experiences!!

I visited GameStop to buy a birthday gift for my niece. I asked whether there were any additional items in the back, and the employee told me they could not sell inventory from the back. I responded that I understood but felt the interaction was rude. When I went to check out, I was told I would not be able to make the purchase because I was being disrespectful. I was the only woman and person of color in the store, and I felt that I was treated differently from the other customers, who did not seem to have any issues receiving service. The interaction left me concerned that I may have been treated unfairly and disappointed with the customer service experience.

Why is Gamestop selling pokemon etb and booster bundle $30 more each compare to its original MSRP? Its absurd. It's like they are a scalper selling to me with a price hike, dont they already get money before MSRP? Ridiculous

Always a fun experience at this GameStop! The staff is knowledgeable and super friendly, always ready to help me find exactly what I'm looking for. Love the variety they offer, from classics to the latest releases!

Went in to use monthly Pro $5 reward. Upon checking out, the (manager) claim it's not available and that I must've used. First off, don't assume someone used it because it's not showing as available in their system. Second, the employee that was helping was patient and understanding when we told them that it was not used and that we're not sure why it isn't showing up. We were trying to figure out why and we would've been fine if we couldn't come to a root cause. Not anyone's fault or to blame but what made this experience worse was that the manager chimed in and started having an attitude and saying "well, the items you're getting is still a good deal." The good deal isn't the issue, it was trying to use the $5 that should've been available to use without having a headache. Lastly, I feel terrible for the employees that work for him because he's not personal and respectful of the customers, especially working in retail. The other reviews you see about the manager is correct. If you have issues, avoid him if possible. Won't be back to support this location.