GameStop - 6182 - SWM @ Worcester Crossing

Yüe and Alberto provided great customer service, give them both a raise!!

Didn’t get my full refund when I had to return something. What they gave me back didn’t match my receipt by over 30 dollars. Couldn’t figure out why with the employee and no manager reachable. I just took what I could get and won’t be shopping here ever again

Unfortunately, when I went to this location, I had gotten an in person Nintendo switch subscription. You can then play online with people, etc. I had a code on the receipt that the guy highlighted and I was instructed to go home go on the App Store on my Nintendo switch and type in the access code. It wasn’t working so I had to call Nintendo themselves for them to tell me that that code was already used for somebody else’s subscription. They could see that by seeing the serial number that was not on my Nintendo switch inferring that the code was used on another Nintendo switch . so why would game stop give me somebody else’s subscription that I still had to pay $20 for just to not even be able to use it. ? I dont know I mean, I’ll still shop there, but now I know not to do that there

Had an amazing experience here. Me and the employee got talking about one piece, and I thought that was the only one. To find out she was on episode 600 plus. Both had pokemon tats 👀 i gotta go back ASAP and come up with a dumb reason

We went to Tobias boland way location in Worcester 10 minutes before closed to trade in some stuff. The young lady working was very patient and friendly even though she had to stay late to finish up with our order. Very good customer service, she could have basically said I’m sorry we don’t have time tonight and I would have been completely fine with that as I know I showed up last minute. But she gladly helped and that goes a long way in my eyes. Keep up the great service, I appreciate that.