GameStop - 5243 - Beaver Creek Commons

Called yesterday and spoke with Haley who misinformed me about the midnight release was for only pre-order which was not true at all. Thanks Haley

Called asking about a game and told them we’d be there in 15 minutes to get it- Sebastian had it ready at the counter for us when we got there :D We were worried coming so close to close but we were in and out of there in a minute LOL!! Thanks so much Sebastian u made our night

The staff is always so helpful and knowledgeable. This is our favorite location!

Employees seem to only greet specific customers. Each time I had come here, they never greet me and are always chit chatting. Not only that, they are not very organized. It is no wonder the parking is always empty

Unprofessional employees and not knowledgeable of the items they sell. When we 1st arrived employees were trash talking a customer that they had an issue with earlier that day; mind you we are in the store as they are talking about customer. We asked about a certain item to see if it was compatible with our system and employee said yes. We got the item home and realized it was not compatible with our system, within minutes of purchase we came back to the store to return it and they said sorry we can’t help you, you broke the seal on the box. We told them that we asked their employee to see if it would work, and they said yes. They proceeded with bushing us off and that we needed to call customer service. After speaking with customer service, they wanted to talk to an employee at the store. Customer service told assistant manager that they strongly suggest to contact the district manager as this was an in-store miscommunication. The district manager agreed to the refund. I can only imagine all the bad things they will say about us in the store while other people are shopping.