GameStop - 5029 - Copperfield Shopping Center

Connor is hands down the best GameStop employee I’ve ever interacted with. Very knowledgeable of all TCGs, friendly, and never pushy. Appreciate the great customer service from him!

Conor has been exceptional for myself and family. I often ask a lot of questions and there hasn't been one question that he didn't answer. Very difficult to find this level of knowledge and customer service. Very courteous. This is our home store and Everytime I'm here, I leave comforted. Thanks Conor and team!

I walked in with my wife and son looking to buy a new xbox controller. I was impressed that one of the guys behind the counter immediately new what I was looking for. "You're looking for a new controller?" "Yes, I want to get a new xbox controller." No real response, they just returned to whatever tasks they were completing, so we walked out. Your controllers are behind the counter, guys. I told you what I needed. Why not spend the two minutes to complete a transaction instead of being observant and following it up with not caring?

Horrible person working at the front seemed upset to be there, someone in before me asked a simple question and he responded with an attitude “whatever you see there is what we have” without even hearing what that customer was asking for, and when I went to ask a question he had his back turned didn’t even bother to interact with me, such disgusting behavior, if that person doesn’t want to work it’s fine, but that is definitely not how you treat people!

My husband and I came in and was asking a question about the clearance. When asking an associate, Loghan he walked off with attitude towards the back room. When he came back, “he said what do you need help with?” Again with attitude. We asked our question and he began proceeding to walk away from us, answering as he walked. I saw him interact with other customers as we continued shopping. Such as when he had to perform a “tap test” on a console, he picked up their console and shook it hard back and forth. When it came time for our time to checkout, He asked do you have an account with us? We gave him our information but nothing popped up, we were trying to explain maybe why there wasn’t but he responded with “whatever”. This type of communication is not how you treat a customer that is purchasing products or how you treat someone. He was even talking rudely to his per associate.