GameStop - 4457 - East Towne Mall

Stopped in the buy some Pokémon for my son. There was one other person in the store who was at the register when I arrived. I was patient and waited behind the 1 single person to make my purchase. Time slowly passed and I was never even acknowledged by the GameStop employee. Eventually I was tired of waiting and put the merchandise back, where I was still never acknowledged. I’ve have better service at a 7Eleven.

always calm in there and usually the people working are chill and sweet !

omg how start they ate close in business hours was about to buy a playstation 5 today and their close ???? bad for business not mentioning that is been 20 people come by and left . is a note to that they bee back but that’s 3 hours ago . ???? this is crazy.

I would give this shop zero if I can. They charged me for one game and gave me a completely different game. I didn’t realize until I opened it and it wasn’t the right one. The cashier was more interested in talking to security than paying attention to the customer. Would never go back. Now I have a game that I don’t want and I can’t prove they made a mistake. Will never go back!!! Always confirm you have the right game, don’t trust them!!! Update: I will keep my old review present but I went back to the game stop. I told them employee (Justin) what had happened and that I’m still trying to get the original game that I paid for. He was very patient and did everything to help me out. Even though, they didn’t have the game, they told me I can find it at a different mall somewhat close by.

Do you have some old games that you don't play anymore? I didn't know about this until 2 weeks ago but game stop can buy your old games for either cash or store credit. One thing to note is, if you pick store credit you will get more like for example you trade 2 games and they offer to give you $15 in cash, if you pick store credit you could get $30 or $35 in store credit. Great place, I trade my old games and got new once, I will put a photo of them down below. Personally I don't come here until I need a new game but every time I am here my service experience is great. The employee really are nice and they make sure you get what you came for.