GameStop - 4416 - Salem Center

Didn't have as many older games as I was expecting and in fact it seems like most of the store nowadays is devoted to accessories or dolls or something besides video games which is fine. Maybe that's what people want but I was going in there to check out hopefully some older games which they didn't have very many of at all. Still was able to find a couple so feel all right about recommending this place.

the products have always been good, i cannot complain about that. The costumer service was horrible: My sister and i wanted to get a new game, tomodachi life.We don’t really do hardcore games, we do animal crossing, “the cozy games”. those type of games. the AUDACITY of this worker to judge us for even wanting to get this game. he criticized us just off of what game we even wanted. Is that good costumer service? i don’t think so. Absolutely not. Overall gamestop has always been amazing, this specific worker at the salem center gamestop, is not. be wary.

even though you did your best to try to ruin our day today, you didn’t ruin our day Horrible employee at the downtown store. We drove across town to Lancaster and we could not stop laughing with the manager in that store. We bought more items and our faith and humanity was restored, but you are one piece of work to not care about the business that you work for and how you represented is shameful behavior and even after you were prompted by security and the mall management to just make a transaction happen and be reasonable you would not do it. You refuse to call your manager and you behaved badly. Your behavior is a reflection on you and your inability to control yourself has nothing to do with me and my daughter, who was just trying to buy a toy and exchange a toy.

If I could give it a 0 instead of a one I would. This store and who ever runs the one in Keizer station to the manager who employees protect for who knows what reason not wanting to give he’s name out maybe because they feel intimidated by him you are wrong !! The manager needs to be seen more into the fact that he won’t give he’s name or know one knows who he is it’s creepy . Specially when there is a major problem that needs addressing. He refuses to give his name . We will get to the bottom of this for sure and once he is force to say who he is they fire him for not once but multiple times of not running the place correctly and keeping customers things that they bough on hold and hides wen someone needs to talk to him lies about dates as well as the employees backing him up.

Frumpy shift manager with the unkempt hair doesn't seem to understand how to interact with people; I came in because I thought they had an item (said in stock online) and they didn't, which is fine. Happens all the time. The issue is when you speak to a customer in a condescending tone after asking them to relay the experience you had online trying to purchase the item. Say you don't have it, offer alternatives, move on. It's no wonder someone tried to rob this place.