GameStop - 4314 - Provo Town Center

this place SUCKS don't come here, this place sells me items that are faulty or do not work all the time, Do you want good service? Do you want items that aren't repackaged garbage? then head to BitjumpGames in provo, the no non sense one stop shop for gaming. #burygamestop

It’s one thing to not greet someone when they enter your store if you’re helping another customer but to not say anything when you’re the only customer is crazy. The employee was just unboxing items and didn’t say anything to me, or the other two customers who came in after us. The store isn’t well kept either.

So this one definitely comes after over a year of dealing with this store and in particular the Manager, Gabby. When I say I've never felt more comfy being a gamer in a Gamestop, I mean it. She is like your local epic game store owner, but is simply a Manager of Game stop. To the leads/owners of this store: You have a Gem on your hands, and you need to take care of her! The other team members are great too, and I think its a sign of the Lead you have chosen. I won't name other near gamestops, but after dealing with the other ones and their rude, expectant demeanors, I ONLY bring my money to this one. This is what quality customer service achieves, and Gabby + Provo staff deserve a big Kudos.

For the love of God can we get something closer to Payson!?!? I have only successfully purchased anything at the Provo GameStop one time. They have a good selection of stuff and I find what I'm looking for easily and then I find myself standing in line until I finally give up sit my stuff down and walk out because the one single person working the counter is always just talking to the next guy in line about games and consoles and what they might like in the future and what they like about this game and what they hated about that game and nothing to do about making any sales or trying to get people through the line. This day for example I walked in grabbed my penny sleeves and grabbed a couple packs of cards and got in line. For 19 minutes I stood in line as the third person and listened to the cashier talk to the customer about what they thought would make a particular game better and how easily they could do it. The entire time not doing anything with the console that the guy brought in to trade in. I've never been to any other GameStop like this one and I would not attempt to come to this one if it was not the only one close to where I live and it leaves me wondering how much money do they lose on a daily basis because customers get tired of standing around waiting

Went in to do a trade-in with Ezra. He was such a stud and made a long process feel like it took no time at all. Ezra made my experience a really enjoyable experience.