GameStop - 3664 - Centennial Marketplace

I haven't been to a Game Stop in years. The store was well planned out. The prices of the sports cards were really good.

Normally I avoid Gamestop because I just don't like their business and i can buy cheaper elsewhere. However, they had a Saints Row exclusive with some goodies and i couldn't turn it down this time. I was impressed they had any left so i made the purchase.

Randy is amazing person he helped us out so much. During the rush of a game sale he took his time with us and helped me and my son out. Erin is a great associate as well ....Randy really made our night such a kind heart... If he is not the manager he needs to be ...as he was just amazing he made me cry...Not to many people out there like him ....Thank you so much Randy ....You are GREAT .....If he is a manager I can see why ...

I get good customer service but when you are the only person working there is no need to spend 10 mins telling people your wired vs WiFi preferences while we all wait. Guy was friendly enough just doesn't seem to know how single coverage retail works. Then again there was someone in the back not helping him so who knows.

I just walked out of this GameStop after I realized the game case that came with my purchase did not have the disc inside. I returned back to the store a couple of days later and spoke to a staff member about it. After examining the game case I brought in they realized they accidentally sold me the display case for the PS4 game instead of the game case with the actual disc in it that is behind the counter. They quickly resolved the problem and provided me the game with no hassle. Thank you guys so much for your time and understanding. You showed professionalism and great customer service.