GameStop - 2603 - Ridgeview Plaza

Dude with long hair and glasses straight up told me collectibles cannot be returned or exchanged (product unopened) which is something unheard of. When i confronted him about it if it were just this location has this policy because on google, it literally says return and exchange valid for 15 days. Shockingly he stated “thats a lie!” Anyways, i exchanged the product at a different store. Avoid this guy if you wanna a good shopping experience.

Had a wonderful time at this Gamestop with all the lovely ladies being so cheerful and helpful! Especially that colorful one shes a ray of sunshine that one. They were very helpful and happily chatty and helped me figure out what to get. Snagged me on that upsale but Im happy with it. Only downer was the dreary guy who mumbled a lot and seemed to be constantly having a bad day. Tried to get him to help me but he ignored me to talk to someone about magic. Wasnt even working was just yapping. Go for the ladies they will make your day brighter!

Terrible experience during my time there today. Employee was unhelpful and kept saying he didn't want to be there and he'd rather not be working at the store. Then why are you there??? He was incredibly unfriendly and smelled like he hadn't showered it was hard to be close to the counter to even talk with him and constantly turned his back to work on whatever was on the back counter instead of talk with me. Wouldn't recommend being in the store with that employee not sure if the others make up for it. Mumbled name was Aura or something? Couldn't understand him.

Love this place, excellent service from the staff and a great selection of Xbox, PlayStation and Nintendo Games. From What i understand too, This store is one of the other stores that have Retro games available, Tons of 360, DS and PS3 games along side some GBC, GBA and even SNES Games from time to time. The Trade-in policy is ok, For some reason they do not accept Passports but one of the employees allow us to use his own ID to continue the trade in! Overall, This Store is wonderful and i might even consider apply there for a Job if i get the chance to join up!

Disappointed to discovered Gamestop marked up msrp by 50% on a new product still regularly stocked, then to have the worker claim my asking if there was any stock in the back room is a strategy used by thieves. Generally have good service here, not sure what the issue with the gal today, but she spoke intrusive thoughts to a paying customer and I’m not sure why. Especially considering I have cards being psa graded through this store, I want to always be welcomed back. Strange energy. Editing this now after getting scammed by GameScalp for Ascended Heroes and the Pokemon Day promo pack. Why are they charging 50% more for the blisters and 100% more for the Pokemon Day promos on the release day? That’s insane. Pokemon should stop supplying these scalpers, what a joke. Found another store with the sticker blisters for $18, GameStop sold the newly released freshly delivered blisters for $28. Pokemon day promos at the other store were also $18, GameStop is selling them for $38. Insane that they are a retail store with fresh stock and scalping new products to their pro members and calling it a discount. Lesson learned, they’re gonna have their stock pile up at those prices. BE WARNED