GameStop - 1148 - Cordova Mall

Pokemon card prices are crazy overpriced for being a retail story. Pitch Black booster box in store is being sold for $300, I can find them second hand on market place for %30 less ($200). Impressive this game stop is worse than online scalpers. Two stars for at least having product.

My boyfriend and I went to this store last Friday and overheard the blonde manager woman yelling at and just being super rude at a female employee in front of us and everyone at the store. I don’t know the details but my boyfriend overheard the manager saying something about employees not being allowed to take breaks anymore because she asked for a break. If that’s true I’m so sad for the employees at GameStop and probably won’t be back if that’s how they treat their workers. That’s horrible. I felt so bad for the employee we asked if she was ok but she was practically in tears and I would be too if I was treated that way in front of everybody. The female worker was sweet and helpful. We won’t be back because I can’t support a store or a manager like that. Shame on that manager and GameStop.

Sold me a headset that didn’t work straight out of the box then refused to refund it. Looked it up and there are lots of other people who bought the same thing and had it broken right out of the gate, crazy that this product is still on your shelves

Honestly, just giving five starts because of the human beings running this place! GameStop is so overpriced and we’ll likely not come back, but I sure wish Stephanie worked more places because she was so awesome with our family!!! Thanks for all of your help. 💗

My son went in there to exchange his controller, which he had purchased a warranty for they ended up telling him that he had to repurchase the pro membership to use the warranty. I ended up purchasing the pro membership online because I was not there. The associate in the store was very upset that I purchased it online and not through him because he said it would take twenty four hours and that we would have to come back the next day. I told my son to just go to a different game stop.He ended up going to another one and they exchanged the controller and used the warranty without us having to buy the pro membership. I can't be certain that they were pulling a fast one, but it certainly feels that way.As I called corporate and they also said, we did not need to have the pro membership to use the warranty. The whole thing seemed very shady. I called later and spoke to a young lady about the situation.She didn't have much to say about it. Im sure this is happening a lot. So I would think twice about going in here to do business.