
Photo via Google Maps
215 S. 1st Ave, 91006 Arcadia, California
Tuesday: 4 PM–10 PM
Closed nowNam Huynh
4 months ago
Avoid this store for tournaments. I had a confirmed registration through the Bandai app for their tournament, yet when I arrived 10 minutes early, I was turned away. The store had set an early check-in cutoff that was only announced on their private Discord server, with no notification on the Bandai app where players actually registered. As a result, waitlisted players were let in ahead of those of us with confirmed spots, and we were then told to join a waitlist of 40+ people, despite having already secured our registrations. Several other registered players I knew experienced the same problem. Many of them had driven over 45 minutes with the assumption of a secured spot while arriving before the start time. This is a serious problem. If an event is open to the public and registration is handled through the Bandai app, critical information like check-in deadlines should be communicated through that same platform, not buried in a Discord that not all participants know about or have access to. The way this was handled strongly favors locals and regulars who are already in their circle, which is unfair to outside players who followed the proper registration process. I would not recommend supporting this shop.
Cindy H
4 months ago
Do not go to this store for any tournaments. They show favoritism and are unfair to players who properly and successfully register for tournaments through the Bandai app. Even after successfully signing up, when we arrived at the event, they allowed people from the waitlist in instead of prioritizing players who had confirmed spots. I, along with a few other players who successfully registered through the Bandai app, arrived 10 minutes before the tournament started and were told that the cutoff time was 2:50 PM, even though the tournament officially started at 3:00 PM. They claimed this cutoff time was announced on their Discord server. However, no announcements or notifications were made on the Bandai app itself, only on their private Discord server, which not all players are aware of or have access to. It very much shows that this store favors the locals and friends who are in their Discord even though this event was a tournament where it is suppose to be open to everyone. It’s very upsetting that they would set a cutoff time 10 minutes before the actual event start time and prioritize waitlisted players over those who had successfully registered beforehand. They then told the successfully registered players to join the waitlist, which already had over 40+ people on it, even though we were the ones who originally secured spots through the Bandai app. Overall, this store seems to be very scummy and wouldn’t recommend other players coming here.
D R
5 months ago
TERRIBLE game store, very inconsistent with the way they run their tournaments. I previously attended a store tournament and arrived 15 minutes before the start time. During that visit I noticed they were taking sign ups after the event start time. This most recent visit I arrived a couple minutes before the event start time and I was told that I could not enter the tournament even though I had successfully applied for it and the event wasn’t capped yet. I told the tournament organizer that I drove very far to participate and was told I couldn’t participate. He said cut off time to sign in was five minutes ago and even though it wasn’t capped, they didn’t want the tournament to go an extra round. I do not recommend coming to this store.
Dave Kraina
5 months ago
Hands down my favorite card shop I've been too and theres a laundry list of reasons. The first and most important reason for the 5 star rating is the atmosphere that the guys running the shop create and foster. They are so kind and genuine and sociable which is lost on a lot of tcg shops these days unfortunately. I can't recall all the names but top of mind are Forrest and Steven. They are so kind and friendly and just great at what they do. The shop is about an hour away from home for me but I'll make that drive every time as often as I can to play here. It's well worth it! Thank you to the whole gang at DXN!
Bart 4 San Diego
2 years ago
Really enjoyed our first time 4wd racing with my 6 year old daughter here. The person running the shop was extremely helpful in tuning and explaining the tournament procedures. We want to come back again soon.
Reviews pulled from Google