Top Deck Cards and Games LLC

Most staff are just rude and won’t even bother to look up a card for you whatsoever even if you know what arctype it comes from…

Got yelled at by the older gentleman who works there because I was looking through a box of cards they had out on the table. Maybe keep them behind the counter if that’s the case.

Terrible customer service, they give highly sought after products to preferred customers. So don't go there unless you know them personally.

It was a nice, clean store with friendly staff. There was an excellent selection of sealed products and accessories for many games. There was a large open area for gaming in store. The pricing was competitive. I'll definitely shop here again.

TL;DR (4/5): Would recommend & would return ------------------ Feels a touch like three-online-retailers-in-a-trenchcoat, but nonetheless provides plenty of reasons to patronize. Pros: Nice central event space, huge selection of singles, better-than-standard selection of sealed product, fair pricing on sealed product, helpful staff. Cons: Price of singles is not what you'd expect for in person purchasing, you can't actually look through/select singles, some minor quality issues. ------------------------THE WAY TOO MANY DETAILS------------------------ Selection (5/5): For a brick-and-mortar selling singles, the selection was phenomenal. The selection of sealed product was better than average, but nothing unusual/surprising. The selection of miscellany (cases, sleaves, play mats, dice, etc.) was comprehensive enough, but, again, nothing particularly special/unique. Quality (4/5+): I ordered 63 singles (in person). You put in a digital purchase order, in store, then they fetch them. I ordered a mix of commons, uncommons, holo, & reverse holo in LP & NM conditions. I received 59 of them as described (or better), 2 of them were listed as NM but had notable defects (edge bending), & 2 were the correct card but from a different set (they had cost parity, so it wasn't like I was getting ripped off, but if I ordered this online I'd be pretty bummed). I didn't go through these cards in store, but I didn't get the sense there would be any issues swapping these out/correcting the order, so this is more to reflect what you might expect buying online. Service (4/5): Generally friendly. Generally helpful. Based on my trip there, I'd say the store is setup primarily for events/tournaments, selling sealed product, and packaging/shipping online orders of singles. The service reflects this. To slightly complicate, the staff was definitely preoccupied with the YCS tourny (at least I think that's what it was?), which, while it didn't bug me at all, makes it hard to say how attentive they'd be on any given day. Value Sealed Product (5/5): They were running a sale on sealed product for an anniversary. The prices were ordinary MSRP-ish prices & with the sale were on the cheaper side. Value Singles (2/5): Commons and uncommon are *super* expensive. They are basically $1 across the board. They have free shipping on orders over $5, so if you were buying these online and looking for 5 cards, the cost+shipping wouldn't be bad. If you're looking to buy bulk, or in person, I'd recommend going elsewhere. Given the volume of orders they have on TCGPlayer, I get the sense they don't want to overly cater to in-person singles buyers.