GameStop - 848 - Crossroads Plaza

How you gonna turn customers away in the middle of the day during operating hours to take your ten minute smoke break in front of the store?

The workers are nice and have always been helpful, but holy cow… get these people some help. I go to several game stores around the Lexington area and they all have multiple people behind the counter. This place only ever has 1. It’s not their fault, the company as a whole just straight up sucks.

Don't expect to sell anything here. They'll find pristine items to be defective and will just give you a "tee hee, it's our fault, not yours".

Excellent place to get the best games with affordable prices! 10/10 recommend! The workers there are great and will assist you with anything you need!

This particular gamestop is completely unprofessional. First, I called beforehand because I've been looking for this game for a bit and I see they have one. Then I call and ask to make sure they have it and please hold one for me as I'm coming a long way and on a limited time. He doesn't ask for my name, I have to ask if he needs it. I finally get there and he didn't pull it and sells the only copy to the person in front of me. The manager or managers don't offer solutions, they don't offer apologies. They tell me I can yell at the employee which horrified me. I work in retail, why would you tell someone they could yell at one of your employees?! There may have been one more somewhere but I don't have time, I have to get back to work, I ask if they can send it to the gamestop near me as an apology for messing up. They ignore me and never answer. This is why people go to Amazon or spend money elsewhere because you guys can't even follow simple directions and don't care about making things right. I hope you don't do this to other people ever again. Jerks.