GameStop - 833 - Wolfcreek Parkway

This location has been my favorite store in the area for 5 years now! Everyone gives helpful advice. Troy and Roxie have excellent customer service!

Im giving 5 stars for the employee in there dealing with all the people by himself. Dude was a champ and able to help multiple people at once.

First time I've been in a gamestop since Covid lockdowns. I went to the wolfchase store the check out the retro stuff. Manager running the register was pushing the pro membership hard. After I refused 3x, he said he'd throw a warranty on my purchase for free anyway. Looked at the receipt when I got home, the warranty was charged. It was only an extra $1, but I said 'No' dammit. Watch for dirty tricks and check your receipts. I'm not going back, there's better stores in Memphis.

Went in with à red ps5 controller to get replaced with the insurance I paid for and they gave me a white one that was not working . I go the next day and ask they guy to give me a black one now says it cost $15 more cause it's black . They cost the same new why would the price change when they are refurbished? Why were they okay with giving me a white one for a red one but not okay with giving me a black one for a white one? What a freaking scam ! Doesn't even make since . On top of that the white one they gave me this time also has a button that sticks . Scammers ! Unfair . Doesn't even make since ! I'd understand if I'm asking for a metallic or special color . Absolute scammers !

Michael was awesome! He answered the phone when I called let me know they had copies of battlefield 6, and that there would be a copy when I arrived, had a terrible experience at the 5043 Park ave location, they didn’t even treat me like I was human. Michael was awesome and even convinced me to renew my power up rewards membership! He’s a great dude and the store was run well and looks great! loving the new Battlefield 6 by the way hope call of duty learns after this!