GameStop - 6724 - SWM Broadway Shops

The clerk working this morning on July 11th. He is a taller black man. He took the time to engage and really listen to my 7 year old son and really hear what he was saying and to make him feel like he was important, as other people were there as well he didnt rush my son or blow him off he actually said I will be right with you to the others and made sure my son and I felt that his time with us important and that my son was done with all his questions and truly needed nothing else. This is what true customer service should be and it was refreshing to see this young man take his job to another level. Thank you and hopefully GameStop recognizes you and appreciates the great employee they have.

they wanted to give me 160 for two nintendo switches and were selling used switches for 220 each right beside me. if you want to get bent over the counter i’d go here

Stopped in for a game for my kids. They did not have a copy in store but the store manager Sergei went out of his way to get one. GameStop is lucky to have such an amazing employee! Will be back and highly recommend this store and it's manager Sergei!

I’ve been wanting a Wii console for a while now, finally had the money and the website said they had one in stock so I flew down the highway as soon as I got off work to go get it. When I got there still with 30 minutes to close (with the open sign off), the employees just glared at me as soon as I walked in and didn’t even look at me till I started talking. “Really sorry for being late guys I came straight from work. Do you have any wiis in stock?” Without looking up at me, the kind employee said “nope. No wiis. Okay. That’s not what the website says. Oh well maybe the website is wrong! “Aww man, oh well have a good night guys” I said, with no response. I don’t want you to kiss my feet and give me the best sales pitch I’ve ever heard, but a little decency would be cool. I worked all day too, I’m tired too big dog. I just don’t want to leave a GameStop feeling like shit.

I would not bother going to this site the two ladies this morning on Black Friday are rude and just ran their mouths the whole time about customers mainly one that they refused to even tell them how to get the deal for Black Friday so they ended up charging them for items that should have been free with the deals they have today and how they don't want to help to the point they were even talking about how they deny customers customer service and send them to the other GameStops so again I would not bother wasting your time at this location until they replace the Associates and maybe get rid of the boyfriend just standing in the way of customers I will not be spending another dollar at this location the GameStop located at the mall really go the extra mile to take care of you I've had nothing but good experiences at most of these GameStops so to the associates I am sorry that you do not like your job please leave we would like our store back