GameStop - 5212 - Hawthorne Center

I got a PlayStation 5 in a day later I couldn't get any of the games to work so I took it back and they were going to give me a new one no question asked just to come find out that I put the game on upside down and that's why it wasn't working they were going to give me a new one that's why I keep them for five star

All cards are 2x MSRP, they’re often times the only option for people with full time jobs, kids, etc to take care of at the end of the day when most places are already sold out of Pokemon. Not to mention the lack of communication from their online order sales on physical game cards when they aren’t in store. ETB was 90 + tax and boosters were 8 + tax

Great modern game selection and just okay staff. Just wish they had a better, consistent retro section for vintage games, cartridges and classic consoles in-store. Expand the retro love to this location!

I purchased a game online to pick up in the morning When I arrived hours later they had sold it to somebody else. I’m glad to have been refunded but they gave me no sympathy for not honoring my purchase. I would recommend anyone looking to buy a video game instead go to Just Press Play, whose service and selections is much better than GameStop’s. Support local businesses!

I came in 4/21 to trade in my Xbox series X and Tori and Kiana could not have been more helpful and sweet. You just don’t find a lot of retail employees that are cool and down to have fun conversations with anymore! These two are great. I will definitely be back ❤️