GameStop - 502 - Glendale Galleria Mall - GameStop Planet X

Pokémon release day….. long line…. 50+ waiting. They open 20 minutes late. Then when two guys cut in line, management plays ignorant and demands a “community vote”….. YES, THEY CUT IN LINE!! Everyone agrees.. the two guy’s still don’t budge as I tell “Alex” to call security. Security finally shows up and now “Alex” doesn’t know why….😡 even the guy they cut in line directly, asked for help….. saying, don’t let me take the bullet for trying to speak up….. aside from these scalping prices… this store continues to drop the ball.

I think the workers here are super nice, but my rating is based on a recent issue. GameStop has been pushing way too hard trying to get customers to sell their PSA graded cards. We’re literally just coming in to pick up our cards after they finish grading. That’s it. But they don’t take no for an answer. They keep pushing, and have even tried to open our graded cards without permission just to scan them and throw offers at us. WE DON’T WANT IT. THE ANSWER IS NO. It’s disrespectful, pushy, and honestly comes off as shady and sleazy. We just want to pick up our graded cards and leave, but instead it turns into an awkward situation every time. Do not touch our property or open anything without permission. We paid for the cards and the grading—show some respect.

What The Hell GameStop can't even trust you to sell stuff correctly without a bait and switch , went to this GameStop to buy some Pokemon tins for my sons bday the Pokémon TCG: Paradox Destinies Tin and this is what is supposed to be in it . What's Inside the Tin * Promo Card: 1 Foil card featuring Gouging Fire ex. * Booster Packs: 5 Pokémon TCG booster packs Twilight Masquerade, Temporal Forces, Paradox Rift, and Obsidian Flames * Code Card: 1 Code card for Pokémon TCG Live. And what do I get instead swapped out packs not the correct ones I got surging sparks , destined rivals and journey together they are selling them at $59 a box

Anthony consistently provides excellent customer service. He’s friendly, knowledgeable, and always willing to help. He’s a huge asset to this store and makes every visit a great experience.

This store helped me out. Went in, got what I need and it works. Would recommend if you need quick service and people actually trying to help you. Got the car charger and temp glass. Both works like a charm.