GameStop - 4404 - Sunrise Mall

Wasnt able to help and had regester employee had a bad attitude!

The guy at the cashier is rude, he roll his eyes constantly

Anytime you find the game you want, if marked for they tell you it's not in stock. 4th time in a row, last time was with 3 individual games on 2 different consoles, but try to sell you a new release of a different genre and different developer. The same 4 year old football game sold out but is on the sales floor is just bait and sell switch. Truly worst gamestop to go, lack of inventory in a mall tells me they need new management

Some girl working there was extremely rude when me and my bf were checking out. We didn’t want to bother with changing phone numbers to an account we stopped using and she rudely and annoyingly says “yall don’t have phones?”. If you can’t work in customer service don’t work in it

If I could leave 0 stars I would. Absolutely the worst customer service imaginable. They break and claim your games are unplayable or that your controllers have stick drift when they didn't have it before entering the store. Rolando has the worst customer service I've ever had in my 37 years of life. I know it's a tactic they use so they can buy things cheaper. But breaking my controller was the line in the sand for me. Was literally using my controller before I left to the Mall and was working perfectly fine no stick drift. Now I'm left with broken controllers for my switch. Would highly recommend doing business somewhere else in my opinion.