GameStop - 3509 - Lincoln Plaza

Nice, quick and simple, customer service was friendly as usual……..that’s what I thought but went home with a used PlayStation 5 for the 3rd time I am VERY, VERY, VERY UPSET BECAUSE THE GAME CONSOLE MAKES SOUNDS AND DOES NOT WORK RIGHT AND I CANNOT AFFORD ANOTHER PROTECTION PLAN I’M SO UPSET 😭 AND THE CONTROLLERS I HAD TO KEEP RETURNING THEM THIS IS NOT THE BEST GAMESTOP CERTAINLY ONE OF THE WORSE, GUYS DO NOT BUY FROM HERE, AS ALL MY RECOMMENDATIONS AND REVIEWS ARE HONEST AND NEVER FALSE FOR ANY REASON, I PAID ALMOST $700 DOLLARS FOR THE PS5 AND FOR WHAT, JUST GO TO WALMART OR TARGET, SAM’S CLUB ANYPLACE BUT HERE YOU CAN HAVE GREAT CUSTOMER SERVICE ALL YOU WANT BUT IF YOUR GIVING PPL HORRIBLE CONSOLES FOR AN ARM AND A LEG THAT’S CALLED A RIPOFF PERIOD……..

Employees are helpful and informative Not a big XB1 selection but she helpe

Valary was so welcoming ,professional, and helpful with what I was looking for . I wanted to buy game cards the only ones they had present were a little expensive. She went above and beyond and was able to help me . She deserves a raise for sure . Thank you Valary!!!

Valary was SUPER helpful with my exchange. I received a same day delivery with damage done to the disc and the Wii console was just not registering it at all, she understood our situation and handled it with the best support and knowledge. She also understood our frustration with another store location not accepting the return and reassured us. She exchanged our game and made the day better after the situation that occurred at the other location.

Great store with large selection of collectables, game consoles, video games and video game accessories. Plenty of clearance items. Good customer service. Big parking lot.