GameStop - 3007 - Falcon Landing

Actually might be the worst experience I've had with GameStop.. I went in to exchange my pulse 3D pro headset and I have the warranty sticker, tried to use my phone number and got told nothing could be done because it doesn't match up with the information provided or log into the app to check on my end, never been a problem before.Whats the point of buying a warranty if I cant use it? Kudos to this store for running customers off.

I went into GS the other day and had a fantastic experience. There are so many different items and characters to choose from, novelty item wise, and there is a HUGE game selection. I bought a PS5 controller (which was cheaper than Best Buy), and I bought a Shinobi headband from Naruto. (Healing my inner child cause I haven’t had a village headband since I was a kid!!

My car is getting worked on across the street so I decided to walk over to gamestop and pick up a new Nintendo Switch. They open at 11am on sunday and It’s now 11:10 and the store is still closed and no movement is inside. I would have been fired at my job for doing that.

Usually I love Gamestop, but this one has caused me troubles as of late. I came in for their buy 2 get 1 free sale, picked 3 games out, and also got 3 shirts. The guy Jakub tried to add warranties without me asking to all my games which would've cost me $20 if I'd not caught it. On the way home, I noticed there was still a security tag on one of my shirts, so I had to turn around. When I went back, I found 3 more games and when finished I checked my receipt and saw I was charged $8 more than what should've been. The game was supposed to be $27.99 per the tag, and I was charged $34.99 for the item. When i addressed it with the employee, he said, "that sucks, it's not that much more though". When I explained that it was the moral and it is illegal to do that in the state of Colorado, they said they don't care. I asked for the manager, and he said "I had 90 price changes I needed to make, how was I supposed to know you'd pick that one?" Like it was my fault that I shopped there. I have shopped with Gamestop since I've been a kid and I've never been treated so poorly. I will be contacting the better business bureau.

GameStop had some very interesting things! One thing I wish they had more of is Minecraft apparel, since Minecraft is such a popular video game. Other recommendations are more posters, metal prints, acrylic images, sun protection clothing, etc.. Other than that, I loved the store and what it had to offer!