GameStop - 2782 - Walton Blvd Las Cruces

Weird lady at the front with orange worm earrings was so rude for no reason obviously miserable If you hate your job simply don’t work there or learn customer service! Not that hard

The store manager is rude. The way he talked down to one of his female employees was uncalled for. He didn’t greet any customers and overall just has a bad attitude. However the night employees are very friendly and helpful

Stood in line for 10 minutes with no one in front of me while the cashier walked around in and out of the back talking with the mail man. He stood there and watched me put my item back on the shelf and walkout , never once asking if I was ready to check out or even if I needed help. Ridiculous. Combed his hair kind of to the side , with a little blonde highlight. Also the bald girl just stayed hidden under the counter and never came up for air or to offer help either. Good luck if you come here.

They ALWAYS make my visit good. I’ve traded many consoles for an upgrade and sometimes I end up with something that doesn’t work.. BUT. They are ALWAYS willing to make it right And offer me something that is well worth it.. I do recommend this game stop, and will continue to shop there..

DO NOT BUY FROM THIS COMPANY EVER!! Absolutely horrible place to do ANY type of purchase. Bought a PS5 remote. Took it back same day within a couple hours because we didn’t t like the color (some weird green fish scale) only to be told they can’t accept refunds. The box was already torn open (partially) when I got it and they still won’t exchange or refund my purchase. These people have absolutely nothing posted about their refund policy ANYWHERE in store. THEY MAKE YOU PURCHASE SOMETHING TO GET REFUND POLICE!!!. Your telling me as a consumer I have NO RIGHTS to return!?? This sounds like a tactic used by shady companies. About to report this to BBB. I knew if should have just purchased from Sony itself. Thats what I get for trying to support local instead of convenience. Update 3-16-26 Was told I would be receiving a call from someone at main office today. Apparently this is NOT GameStop policy and they want to know more.