GameStop - 2594 - Brooks Corner

I recommend keeping a close eye on your credit card information when visiting this store. I was only browsing — didn’t make a purchase, didn’t provide any payment details, and haven’t had a subscription with them in over five years — yet within an hour I received a notification asking me to approve a subscription renewal. What makes this even more concerning is that my credit card was recently replaced with a new number, and I have never used it at GameStop. The only explanation is that they’re using stored tokens or linked personal data to push subscription renewals without clear consent. That feels extremely sketchy and unacceptable. If a company is attempting to reactivate old subscriptions without permission, especially using outdated or replaced card information, that’s a serious trust issue. Customers deserve transparency, not surprise charges.

Do not buy ANYTHING from any Game Stop. Their exchange policy is ridiculous. I had a controller for less than 24hrs that didn't work. They refused to give a refund and then when I found another gamestop to try to exchange the controller their system was conveniently down. Now I see why this company is going out of business.

I recently ordered a game online through GameStop and the whole process was incredibly easy. The website was simple to navigate, checkout was quick, and I received my confirmation almost immediately. When I went to pick up the game at the store, the employees were very friendly and professional. They greeted me right away, found my order quickly, and had me in and out within just a few minutes. Everyone was polite and efficient, which made the experience even better. Overall, it was a smooth and hassle-free process from start to finish. I’d definitely use GameStop’s online ordering and in-store pickup again.

I have significant concerns regarding the current availability and pricing strategies for Pokémon trading cards within GameStop stores. I have observed practices that, in my opinion, unfortunately align more closely with those employed by opportunistic third-party resellers rather than a reputable, long-standing retail chain. It is particularly disheartening to witness an established retailer, which has historically been a key destination for family-friendly entertainment and products enjoyed by younger demographics, adopting such approaches. This deviation from what many consider standard retail practices for highly sought-after collectible items raises questions about fair access for general consumers and genuine collectors. These perceived strategies risk alienating a substantial portion of the customer base and I hope negatively impacts the brand's long-term reputation and customer loyalty. I believe GameStop should uphold its image as an accessible and fair marketplace for all consumers, especially when it comes to popular children's products.

Been coming to this GameStop for a while now and they have great service! Recently purchased a midnight black PS portal and they assisted greatly with the purchase. They even recommend the travel case as an accessory which I totally forgot, so grateful that they reminded me!