GameStop - 1735 - Philadelphia

They literally close when they want. If the store says closes at a certain time expect it to be closed 45 minutes prior and locked up

Nice and friendly employee. No hassle, Smith transaction and not crazy busy at this time 👍

I called to see if they had the switch 2 and they said they did! Got there so fast to get my switch 2! Nice friendly staff!

*update* The manager reached out to me. After a very good conversation; she was able to locate the game for me and apologized for my trouble. It refreshing to see someone take responsibility for a customer’s experience. I don’t know what’s more incredible GameStop’s ability to constantly disappoint me or me giving them additional chances. While looking for a copy of Pokémon Sword plus Expansion I was told that this store had a copy in stock. I called the store and a gentleman answers and tells me that they do have it in stock. I drive down and then I’m told that they don’t have it. The African American gentleman with braids then attempts to explain to me that had I used the online tool I would’ve been able to check inventory and not waste time. I explained to him the online tool doesn’t work for this specific game hence why I CALLED and drove down to this section of the city. His response is oh then if you want to waste gas driving around that’s your choice. I tell him it’s not a waste of gas had he actually given me accurate information. His response is for me to just buy it digitally.

This is a store you have to watch out for So on Xmas I bought the Xbox for my son. They made up a bundle that made me pay 800 for it. I needed it for Xmas so I paid for it the employee charged me for a 100 dollar gift card then pocketed. it lucky I looked at the receipt had to take an hr ride back up there to get my stuff and he acted like he did not know what happened ....Then yesterday I bought some card had a 5 dollar coupon he used. But he put that I gave him 500 but I only gave him 50 so he had to do the transaction over and I lost out on my 5 dollar coupon..up the stars went back and got it fixed gave me my money back off my next purchase