GameStop - 169 - Augusta Mall

Small store. But they do have a section of older xb360 and ps3 games.

This GameStop has the best service you'll ever get at any GameStop! Staff is very friendly and well knowledged, stock is better than your average GameStop.

If I could leave no stars I would, I’ve been inside this store about 3/4 times and every time I’ve had to stand around and wait for them to figure out what to do. First off I purchased an PS5 digital version, it was giving us issues, I returned it and was told even though I’m a pro member I still could not get an refund, but I could exchange it. So trying to do the exchange they could not do that because they had no other PS5 gaming consoles in store or any surrounding stores, unless I wanted to travel to Savannah Ga. So I was told they could get one shipped to my home in a few days, great I left just to receive an email an hour later that my order was cancelled due to payment issues. So now I call customer service they tell me I should have been able to get a refund in store once the store seen that there were no more gaming systems. So because it was not an originally online placed order customer service could do nothing and I needed to talk to the manager in store. I go inside the store and explain all of this to the manager Kris and he tells me basically there is nothing he can do but call their customer service. He calls their customer service they tell them my order is not cancelled and he gets off the phone, I said okay but I need an tracking number or something because it does not say that on my account. It shows cancelled, so he calls right back to customer service for an tracking number and then tell him the order is cancelled they can not provide an tracking number. So nowwww, the order is legit cancelled and we do not know why and manager has no answers he is confused. And I ask him what am I to do with that information, I beg him to call his manager, he calls and they can’t do anything for me either but make me wait again for them to try and get me an game system to the store within a few days. Just no way for me to get an refund at all. So here I am still upset, money gone and no game system.

Great staff. Very welcoming atmosphere.

You don't have any option than to grind through the dungeon. Everything is gamified now.