GameStop - 1403 - Mission Valley Center Mall

Most GameStops won’t even pick up the phone when they’re busy, but this location goes above and beyond to help their customers. All I needed was information about a console I purchased 4 years ago to make an insurance claim but couldn’t find anyone to help until I called Mission Valley GameStop! They were really busy but took the time to answer all my questions even though I had a million of them. Wish I got the guys name but I forgot to ask. Anyway he’s a LEGEND!

I'd like to call out Tim or Dim (whatever the person's name is) Extremely disappointing. Called in the morning to confirm if they had a refurbished Xbox for pick up. They said they did. I placed an order. Later called back to see if I could pick it up today. They said they don't have it and only had pre-owned and they cancelled. I don't know what's going on, but the staff seems extremely dense. Really-really would not recommend to order anything from here.

Shone is awesome. He is extremely helpful and you can tell he clearly cares about his job. Very polite and friendly in addition.

The dude with the white hair and beard is a cool cat! A lot of stuff to see.

DO NOT BUY OR PRE-ORDER POKÉMON CARDS FROM THIS STORE!!!! I pre-ordered 2 prismatic ETB's from this store and went to pick them up yesterday, all excited to finally get them. Got them home and decided to rip one and save the other. Both sealed and looked completely fine. Open it up and start ripping packs. Get to 4th one and its completely open all along the top. Since it's gamestop, a reputable company, I assume it's got to be a fluke. Keep going and when I get to 8th pack, is also open. Somethings now wrong and I pulled nothing more than a $2 card. Somewhere along the way, someone is tampering with their boxes. Called to let them know and their manager, Brian, didn't care and refused to do anything at all. Now i have a second box I paid alot for, I don't even know what to do with. $280 down the drain cause I trusted this company. BUY YOUR PACKS AND BOXES ELSEWHERE. OVERPRICED AND NOW HAVE TO WORRY ABOUT BEING TAMPERED WITH!! Will never buy from them again after paying for their membership for the past 10 years!