GameStop - 1079 - Pueblo Mall

CJ was amazing. We had an issue and he was quick to resolve it. Very happy with his customer service.

The mall gamestop is ok the one by Walmart on the SS is THRASH Sold me a mega box or sports cards. When I went to open it I noticed that it was clearly opened resealed. I took it back and the wouldn't give me my money back said all they could do was exchange it for another box that were all resealed as well

not impressed with the way I was treated. purchased a game got home tried it didn’t work realized it was scratched to the point of unpair went back they refused to replace it made me pay more To get a replacement

Went in today a Harry Potter game was marked on the ticket was $27 and the person purchasing had a gift card from their birthday! Again, the price ticket on the game was $27 go to the register to ring up and the manager tells us that the game is now $50 and that’s what he has to charge us and of course I argued and said if it’s marked at $27 and a $27 and no he would not give it to us for $27! And that was the manager, so they’re cheating the customers pricing things cheap cheaper on the sticker price and then charging you more when you get to the counter! RIDICULOUS DO NOT SHOP HERE! what are we doing? And like I said it was the manager, and when he saw that we were unhappy, he did not offer any kind of way to resolve the situation at all and pretty much just told us well by the game or not, that the Price had just changed that morning and they had not get a chance to change the ticket. And I had to explain to their manager how that’s not how it works.

The manager, Des, was very kind and incredibly helpful. She walked me through the PSA card grading process with patience and clarity. Fantastic service.