GameStop - 0856 - Maryland Crossing

The lady and the Asian man were nice, but the guy with all the tattoos was not so nice. I probably will not go back to the store. I had to return something and he was rude.

Employee named Julie is extremely kind and nice to talk to. Spoke up for me when a couple kept interrupting while checking out and talked to me about nu metal bands. Even went through the trouble of making me an account 5 minutes to closing time. Best customer service in a while, extremely happy with my experience

On May 13, 2026 Employee Matthew was very kind and polite. He assisted me buying my pre-owned 2ds online in store. He made the process very smooth. Thanks again, I am excited to get my 2ds soon.

So you offer trades but your tv to test my switch is down, and due to “las Vegas pawn laws” you won’t give cash. So all of this inconvenience is my fault? I will be contacting corporate for this. The switching question was barely used and now I have to have to almost two hours on a bus to Henderson just to trade in my console that is advertise that you take trades. Julie was wonderful and Anthony not so much.

Tried to return a desk mat new in the box with the receipt. I'm a pro member of 15 years and was denied the return. Where the box hung on the rack, it showed some wear ,so the child working there says "you opened it". I said, this is new in the box. So no return - I went to make a social media post about it after I was polite to her and was asked to leave. Won't waste my money here every again. Local independent card/game shops from here on out.