GameStop - 0733 - Tacoma Central

Very awesome store! They had a selection I've never seens before, and got some nice scores! Fae and Toni were very sweet and my boyfriend and I enjoyed nerding out with them.

Definitely would not come back here again. So unprofessional and such an unkind environment. Came in looking at Xbox games and was ignored while the staff were gossiping about the way a previous customer smelled. Come to find out one of them is the MANAGER. This is no way to run a business and I’m so disappointed:( I used to love this store.

Went to try to buy a Nintendo switch and she told me she didn’t have the keys to open up the glass. Told me to come back the next day . This store is supposed to open at 12 and they’re not even open it’s 1 o’clock. How is this normal at all? Never had so many issues at a GameStop in my life .

I've had to go into this location a few times lately, and the reason I even went out of my way to go back to that one a second time is because of the amazing service Brandy and Toni (guessing on spelling, sorry) provided, and even went above and beyond by catering to my many questions. Every visit since has been equally enjoyable and I'll definitely be going back.

Recently went in to trade in my Xbox on a newer model. We got through the process until the very last step of resetting the old unit. It was protected by a passcode that I couldn’t remember. I was there for over an hour thinking there’s got to be another way to do this. Microsoft support was no help. Finally, an employee came in to start her shift. I believe her name was Ellie or Ella, she did some research and was able to bypass this. Excellent customer service! She was very friendly and turned a bad experience into a good one. Thank you again.