Dice N Duels 1

Made sure I got my $ worth on stuff I was selling, super good deals and very friendly owners/staff at the carson and fernley locations :)

Walked in for the first time. Probably will never walk in ever again. Seems like the cashier guy when I’m asking him a few questions seems to have an attitude. Has two Pokémon booster boxes I asked if I could buy just one box Won’t even sell a box only packs at $6.99 apiece Which is a rip off. Ask him about buying cards I had about a $500 card I wanted to inquire about and he says that they only offer 65%. There’s no way anybody sells cards to this shop Maybe they only play the game there . You working in customer service you’re supposed to appease your guest because we are the most important thing walking through that door Too greedy

What a great experience! I'm new to mtg and a little older so I was nervous for my first trip to an lgs. The man that helped we was so so nice, answered all of my questions and I will definitely be back. I look forward to trying out their mtg beginners classes.

Showed up for an event posted as being at 6 pm, the guy in the red hoodie and glasses very dismissively told me that it was changed to 4:30 and I was too late. It’s still on the official Bandai app as 6:00 as you can see in the photo and when I showed him that he still didn’t care at all and just gave me a weak thumbs up and said “we just haven’t updated that one yet”. It’s the official app! I was excited to play so I’m disappointed. I’ve been to this store several times before with no issues. I’m not the kind of guy that likes to complain about customer service but the least I could have expected was a little understanding. This guy just didn’t care at all. Usually this store seems to pride itself on good customer service so I was surprised. I’d like to come in the future for more events but that made me feel pretty unwelcome. And just to be clear the woman who owns this store is really cool and has been sweet to me every time I've been there before this. This is in no way an indictment on her or her business, this is just a bad experience I had there.

This place is all I could have wanted on my vacation! First off, they had good stock on Pokemon, Lorcana, Magic, and all other card games. Their prices were also excellent! Next, the place looks very clean. Their tables were spotless, the shelves were organized, and the staff were nice. Finally, it's in a great area. I liked the atmosphere of the area and the place, and I would want to visit this place more often when I'm on vacations. So, all in all, this place is deserving of my 5 stars!