Pikku Play

I rarely ever leave reviews, but I feel a strong need to warn the local community about this shop’s terrible business ethics. I placed an order on 8th June for an item at its current market price. What followed was a masterclass in awful customer service and dishonest business practices: 8th to 12th June: Zero updates, zero news. I reached out nicely via message to check on the status and was completely ignored. 23rd June: After weeks of silence, I happened to see them live on TikTok. I joined the stream and asked about my order. The host publicly claimed they would resolve it—only to do absolutely nothing and block me on TikTok right after. 6th July: I followed up one again after another 2 weeks of waiting, and their professional response? A single question mark: "?" Conclusion: Looking through other low reviews, this is a highly consistent pattern for them. It is obvious what happened here: I bought the item at market price, the value of the card/item shot up, and the owner flaked on the deal to avoid fulfilling it. Absolute lack of integrity. Save your time and money and buy from reputable, honest sellers in Singapore instead. Beware.

One of the worst customer experiences you will ever receive in Singapore is right here at this shop! No information about closure, event rescheduling, notice to players. Shop planned event during closure days and refuse to answer any enquiries about reschedule of events that did not fire. It's as though shop owner wants to "black" the prizes for himself in a sense. Such dishonest and unethical shop practice. I will be reporting to distributor regarding this issue and hope they get barred from future Bushiroad-related products and events!

Saw a card on their website for a good price and even managed to order it. However, after a few days I wanted to check if I'm able to track it and that's when I realised they don't reply anywhere until I figured why not test my luck on tele and finally managed to get their reply. Turns out there's no more stock and the person did not even bother to apologise and just said that they've refunded...

I think shop needs to buck up on their customer service. Messaged in both whatsapp & Instagram, both no replies. Website is not updated too, showed that stock is available but upon reaching, there was 0 stock, apparently long ago no stock depleted already. Time is precious, please improve man, thanks.

Worst TCG experience Went 3 - 5 times with visiting the shop Experience was pathetic Purposely put wrong timing on bushi navi ad and later ninja change the time. ( Repeat do for 3-5 times) Make people waste time take leave just to know event start at 8pm and not 3pm. Furthermore, want to charge people ridiculous price like $25 but end up reducing price. You can eat the promo if you want. A black shop and inside most people's black list. Visit at your own risk.