Waterstones - Newport

Beautiful store, and large too with a little coffee ship upstairs

Always clean & tidy with nice displays. Great customer service.

I love this waterstones. I think all waterstones have a lovely atmosphere but this one feels really cosy and clean and nice. I miss the days where they had an upstairs in here, but i suppose footfall in newport isnt too high to warrant it. Shame really, it'd be nice to have a costa and more books upstairs.

We popped into store Sat for my 13 year old very advanced reader to purchase some new material, this is always a very difficult shop for us not only due to his reading level and the nature of the books available but he also finds the process very overwhelming. We were stopped by the lovely Leoni who asked if she could help, now this may seem normal but she asked so many questions to really help find what she not only thought he would enjoy but that would be suitable also to his younger age! She was so informative and nothing seemed too much trouble, after a while of gathering books she directed us to the sofa to take a read of each and see what he liked, we’ve never experienced this in any book shop or library we have been to (there has been many) the other staff were lovely but what a credit to Waterstones this lady is! We purchased 7 books that day and left with a list ready for our next shopping trip which I can guarantee you will not be anywhere else but Newport Waterstones!! Thank you from a very out of her depth parent and her 13 year old book worm

The staff here are incredibly welcoming and friendly, which makes every visit a pleasure. The only downside is the limited selection of books on pagan subjects. While there’s an abundance of material on more popular religions and beliefs, it would be great to see a broader range of pagan-focused titles in the future.