Freak Santander

❌ STAY AWAY! DISHONEST BEHAVIOR AND BOROUGHLY SCAMMED! ❌ RUN AWAY! FREAK SANTANDER SHOP IS A SCAMMER! A terrible experience. I bought two "Team Set Argentina Topps" boxes from them through Vinted for a total of over €160. They intentionally only sent me ONE box, hoping I wouldn't notice so they could keep the money for the other. When I complained, they tried to make up lame excuses about the packaging photos. Only when I threatened to report them to the police (Carabinieri) did they deign to process the refund. To make matters worse, once the return package physically arrived at their Santander store, they held and hid it for four whole days before accepting it on the platform, demonstrating a petty disregard for the truth and a desperate attempt to delay my refund. This isn't running a business; this is outright fraud and a systematic deception of buyers. It's shameful that a physical store in Santander would engage in such criminal and cheap trickery. Don't buy anything from them, online or in person. They are disgraceful, shameless, and completely unreliable! UPDATE: The owner responded by trying to deflect blame and attacking my profile instead of explaining the incomplete shipment. Vinted has already verified the scam and blocked the funds in my favor (accepting my report for violating community standards). The photographic evidence of the incomplete package and the measures taken by the platform speak for themselves. Don't trust the 5-star rating; they tried to pull a fast one on me.

FIRST REVIEW: They sent me a box with four Funko Pops completely crammed in, haphazardly, because they couldn't find a more suitable box for shipping and protecting them properly. The result: the shipping box arrived in good condition on the outside, but the Funko Pops inside were damaged in various ways. That's not what I spend my money on, because that's not why I buy them, or at least not from them. Very poor, especially knowing that in the world of these figures, the handling and care of the boxes are extremely important for a collector. In short, a shame, a bad experience, little care with the product they sell. I won't buy from them again! (NOW THEY RESPONDED TO MY REVIEW BY LYING AND TELLING STORIES THAT NEVER HAPPENED...) SO IN RESPONSE TO THAT LIE, you're forcing me to reflect reality and add that it never happened... mostly because I ONLY GOT HOME YESTERDAY (5/5/26), OPENED THE BOX, AND UPON SEEING THE CONDITION OF THE FUNKO PODS, I POSTED THE REVIEW RIGHT AWAY. I HAVEN'T HAD ANY CONTACT WITH YOU, SO IT'S IMPOSSIBLE THAT YOU'VE BEEN AWARE OF ANYTHING 😂 AND YOU CERTAINLY HAVEN'T SENT ANYTHING AGAIN BECAUSE OBVIOUSLY YOU DIDN'T KNOW, NOR WOULD YOU HAVE HAD THE TIME... UNLESS YOU SEND THEM TO ME VIA FLASH 😂. The only Funko Pops I have are the ones I bought from you, as I mentioned in the review. They were poorly stored and obviously arrived damaged. Since you're lying about things that never happened, I'm editing the review to clearly show that none of what you're saying actually occurred. The reviews people leave are meant to help you improve your business and prevent similar problems from happening to others, not for you to lie! And yes, I agree with you there; problems can happen with shipping. But if you properly protect what you're sending from the start, the probability of it arriving in good condition increases considerably. In this case, it wasn't the delivery person's fault, as the box arrived fine, but you didn't seem to care enough about what was inside. THE END.

Since I started collecting Pokémon TCGs in June 2025, I've bought almost my entire collection from this store, and I couldn't be happier with them. They provide wonderful service and help with any questions you might have. Regarding the comments about them selling fake or resealed booster packs, I make videos opening their products that showcase the quality of the packs and cards (which is only visible in genuine ones), and I get a good number of hits, so they can't be resealed (besides, there's no sign of tampering). If anyone reading this wants to verify what I'm saying, I'm Sarabiatcg on Instagram and TikTok, or you can also check out Freak Santander's social media; they also upload live videos of me opening their own products. Cheers!

They help you if you have any questions and are very friendly. Always perfect.

The store is nice and the staff is friendly. Unfortunately they didn’t have Pokemon cards in English or Japanese (only Spanish and Korean) but for anyone collecting Pokemon cards in those languages I would recommend them this store!